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What You Agree To When You Open an Account

These terms set the rules for every wagerhub account — how you fund it via PayPal, Venmo, or Play+, what we expect from you, and what you can expect from us.

State-eligibility rules applyPayPal, Venmo, Play+ coveredAccount-holder age requirementsOne account per personUS players only
wagerhub What You Agree To When You Open an Account
TERMS CONTACT

Reach Us About Account Terms

If any part of these terms raises a question — whether it concerns your payment method, your account status, or a specific transaction — our support team is the right place to start. Disputes over account balances or payment reversals connected to PayPal, Venmo, or Play+ should be submitted with your transaction ID so we can pull the full record.

Live Chat Open a chat session from the account menu for the quickest response on terms-related questions, especially anything tied to a payment method.
Email Support Send a detailed message for complex account or terms disputes. Include your registered email and any relevant transaction reference numbers.
Account Help Center The Help Center has step-by-step walkthroughs for common terms questions — account verification, withdrawal holds, and linked-wallet policies.
ACCOUNT INTEGRITY

How We Protect Your Account and Your Data

Your account security and data handling are built into how these terms work in practice. We use SSL encryption across every session and store payment credentials — including your linked PayPal or Venmo account — under strict access controls. You can request a copy of your stored personal data or ask us to delete your account at any time by contacting support in writing.

Data Retention

We keep transaction records and account data for as long as required by applicable law. You may request a summary of what we hold on your account at any time.

Cookie Policy

Cookies track session state and payment flow — including PayPal and Venmo redirect steps. You can manage cookie preferences in your browser settings without losing account access.

Account Security

We require a one-time passcode at login from unrecognized devices. If you suspect unauthorized access, lock your account from the security tab and contact us immediately.

Right to Request Changes

To update your registered email, linked payment method, or personal details, submit a request through live chat with identity verification completed first.

Common Questions About Our Terms

These are the questions we get asked most when someone reads through the account terms for the first time. If your question is not covered below, live chat is the fastest path to a direct answer.

You must be of legal wagering age in your state and physically located in a state where online wagering is permitted by law. Eligibility is determined at sign-up and monitored on an ongoing basis.

No. These terms allow one account per person. If duplicate accounts are detected, both may be suspended and balances held until an identity review is completed.

We post updates on this page and send a notice to your account inbox. Continuing to use the platform after the effective date means you accept the revised terms. Close your account before that date if you do not agree.

Not without re-verification. We require written confirmation and a completed identity check before redirecting a withdrawal to a different wallet. This protects your funds.

Contact support via live chat or email with your registered account details. We will pull your data record and respond within the timeframe required by applicable law.

Go to the security tab in your account settings and lock the account immediately. Then contact live chat with your registered email so our team can investigate and secure the account.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.