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How wagerhub Handles Your Personal Information

This policy covers exactly what account data wagerhub collects when you open an account, fund it via PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data transparencyPayment data handled securelyRight to access or deleteState-law eligibility respectedContact us to exercise your rights
wagerhub How wagerhub Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Secure Data Storage

Account data — including identity documents submitted at verification — is encrypted at rest. Payment references from PayPal, Venmo, and Play+ transactions are tokenized and never stored as raw credentials.

Cookie Use Explained

We use session cookies to keep you logged in and analytics cookies to understand how our lobby is used. You can adjust cookie preferences from the banner shown on your first visit or through your browser settings.

Data Retention Windows

We keep account and transaction records for as long as required by state law and our licensing obligations in eligible states. When retention is no longer required, records are deleted on a scheduled cycle.

Requesting Changes or Deletion

You can request access to your data, corrections to inaccurate records, or full deletion of your account data by contacting our privacy team via email or live chat from your account dashboard.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Team online

Email Privacy Team

Send a written data request or deletion inquiry to our privacy address. We respond to verified account holders within the timeframe required by applicable state law.

Live Chat Support

Open a chat session from your account dashboard to ask about data access, cookie preferences, or payment record corrections. Our support team can escalate privacy cases directly.

Account Settings Panel

Log into your account, navigate to Settings, and use the Privacy section to update marketing preferences, review stored payment methods, or submit a data export request.

Common Questions About Your Privacy at wagerhub

These are the questions we hear most often about how your data is handled. If something isn't covered here, reach out through live chat or our privacy email — we'll give you a straight answer.

We collect your name, email, date of birth, state of residence, and identity documents needed for verification. Payment references from PayPal, Venmo, or Play+ are also logged per transaction.

We share data only with service providers who support platform operations — payment processors, identity verification partners, and state regulators where required. We do not sell your personal data.

Log into your account and go to Settings, then Privacy, to submit a data export request. Alternatively, email our privacy team directly and we'll respond to verified requests per applicable state timelines.

Yes. Submit a deletion request through live chat or by emailing our privacy team. Some data must be retained by law for a set period; we'll confirm what applies to your account.

We receive only a transaction reference and amount from each PayPal, Venmo, or Play+ payment. Full wallet credentials and card numbers are never stored on wagerhub servers.

Our policy applies to accounts opened where wagerhub is available under state law. Access and data-handling obligations vary by state; eligibility depends on local law where we operate.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.